CoTimer — Privacy Policy

Last updated: August 7, 2026 · Open web app

CoTimer (also known as SyncTimer in some store records; “the App”) helps households and partners share timed tasks, alarms, acknowledgements (Done / Can't / Snooze), and related history. This policy explains what information the App handles. The App is published by Monkey Butler Software Inc.

Summary

• The App requires an account so timers can sync across people and devices.
• Timer and group data is stored on our cloud backend so members of your group can share it.
• We do not sell personal information.
• We do not run advertising trackers in the current version.
• Push notifications may use device tokens so we can wake timers and send peer updates.
• You can delete your account in the App (Settings → Email & password). See Retention and account deletion below.

Account information

When you sign up or sign in, we process:

• Email address (and authentication credentials handled by our auth provider)
• Display name and optional profile appearance choices (for example color or avatar)
• Account identifiers needed to keep you logged in across sessions

You can change your email or password, and reset a forgotten password, from the sign-in flow and Settings → Email & password.

Household and timer content

To provide shared timers, we store content you and your group create, including:

• Group / household membership and invites
• Timer and alarm titles, schedules, assignees, snooze and acknowledgement status
• History of completed or terminal timers (who completed or could not complete them)
• Preferences such as notification settings and on-device choices (sound pack, theme)

Other members of a group you join can see timer activity shared with that group (for example who marked Done). Do not put sensitive medical prescriptions, government IDs, passwords, or private data into timer titles if you do not want group members to see them.

Device, notifications, and diagnostics

• Push tokens (for example Expo or platform push services) so we can deliver reminders, alarms, and peer updates when the App is in the background.
• Device and OS information limited to what is needed for notifications and reliability (permission state, channels, basic platform).
• Crash reporting (when enabled in a build): anonymous technical diagnostics such as device model, OS version, and stack traces may be sent to our crash reporting provider so we can fix bugs.
• On-device storage for preferences (dismissed banners, notification prefs, rate-limit counters, theme).

Service providers

We use infrastructure providers to run the App. Depending on the build, this may include:

• Google Firebase (authentication, database, cloud functions, cloud messaging)
• Expo and platform push infrastructure for mobile delivery and builds
• Hosting for the optional web experience (for example Railway)
• Apple App Store and Google Play when you download the App or make purchases
• RevenueCat / store billing if subscription or in-app purchase features are enabled in a given version (see Purchases)
• Sentry (or similar) if crash reporting is configured for that build

These providers process data only as needed to operate the App under their respective terms and privacy policies.

Purchases

Early access may be free. If subscriptions or one-time purchases are offered later (for example optional capacity or content packs), Apple or Google process payment. We do not receive your full card details. Purchase status may be restored through the store's restore-purchases flow.

How we use information

• Provide shared timers, alarms, acknowledgement, and history
• Send notifications and maintain device registration for reliable delivery
• Secure the service (rate limiting, abuse prevention, authentication)
• Improve stability and understand crashes
• Respond to support requests you send us

Retention and account deletion

We retain account and household-related data while your account is active and as needed to provide the service. You may sign out on a device at any time.

Delete your account in the App (App Store and Google Play requirement):

1. Open Settings.
2. Tap Email & password.
3. Choose Delete account and confirm with your current password.

Deletion is scheduled with a 14-day recovery window. During that period you can sign back in and choose Keep my account to cancel deletion. After the grace period ends, we permanently remove your authentication account and associated profile data (memberships and push registrations for your user, and households you alone still owned). Shared history that other remaining group members still need may remain in their group records. Deletion does not require you to contact us first; the in-app path is the primary method.

If you cannot use the App to finish deletion (for example you lost access to the account email), use the CoTimer support form and mention account deletion. We will process reasonable requests within a commercially reasonable time, subject to legal retention needs.

Children's privacy

The App is intended for adults and general consumers who manage household tasks. It is not directed at children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take appropriate steps.

Product disclaimer

CoTimer provides coordination and reminder tools only. It is not a medical device, medical advice, monitoring service, or emergency alert system. Timers and notifications are best-effort and may be delayed or missed due to device settings, OS power saving, permissions, or network conditions.

Contact

Privacy questions and data requests: CoTimer support form (or the site-wide support page). Prefer in-app account deletion for closing your account when you still can sign in.

Changes

We may update this policy as the App evolves. The “Last updated” date above will change when we do. Material changes may also be described in an app update or on our website.